Delivery & Returns

Shipping Charges (UK mainland only)

Accessories delivery:
Standard courier service within 2-3 working days: £9.95+VAT

Chair (tailgate delivery) : £25+VAT
(some assembly may be required)

Chair (delivery and professional set up): £65+VAT

Desk (delivery and professional installation): £65+VAT

Items in stock will be dispatched within 48 hours.
Chairs and desks are manufactured to specific order requirements, so lead time may vary. This will be confirmed once your order has been placed, but normally you can expect it between 3-4 weeks.
Delivery is for within England (mainland) and Wales only.
For an additional cost, we are able to offer alternative courier services for larger items to ensure you achieve the optimum settings from your ergonomic chair or desk upon arrival.
Tailgate delivery option is couriered right to your front door!
For larger items, installation arrangements must be agreed to prior to delivery.
Where a delivery and professional installation/set up has been selected, a clear working space for the set up will be required.

Returns

We gladly offer a 14 day return policy on all accessories, providing that the item is returned in a resellable condition. Goods must then be returned in their original packaging.

Please include order number with your return package.
We cannot refund the outward carriage charge nor can we pay for the cost of return.

We are sadly unable to offer a returns policy on any chairs, seating, or desks, as these items are special order. Please refer to our terms and conditions for further information.

Faulty Products

In the unlikely event that an item is faulty, we will either refund your money or provide you with a replacement item. Please let us know within 24 hours of receipt, and we’ll immediately take care of it for you!